Privacy & Data Protection Policy

At Caytruyen, we recognize that your privacy is an essential luxury. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our platform. We are committed to safeguarding your data with the same level of care we apply to our curated collections.

1. Information We Collect

When you interact with Caytruyen, we collect certain device information, including your web browser, IP address, and time zone. Additionally, as you browse, we gather details about the specific product pages you view and the search terms that led you to us. When you make a purchase, we collect your name, billing and shipping addresses, payment information (processed securely through encrypted gateways), email address, and phone number.

2. Purpose of Data Processing

We utilize your Order Information primarily to fulfill any orders placed through the Site (including processing payment, arranging for shipping, and providing invoices). Additionally, we use this information to:

• Communicate with you regarding your bespoke orders.
• Screen our orders for potential risk or fraud.
• Provide you with personalized information or advertising relating to our exclusive products and services, in line with the preferences you have shared with us.

3. Sharing Your Personal Information

We share your Personal Information with select third parties who act as extensions of our team to help us provide our services. For instance, we use sophisticated e-commerce engines to power our store and Google Analytics to help us understand how our customers navigate our aesthetic landscape. Finally, we may also share your information to comply with applicable laws and regulations.

4. Data Retention & Security

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We employ industry-standard encryption and security protocols to ensure that your sensitive financial and personal details are protected against unauthorized access.

5. Your Rights

If you are a resident of certain jurisdictions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information provided below.