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Return to shopPrivacy Policy
Summary
- We collect only necessary personal data to process orders and provide support
- Data collected may include: name, email, shipping address, and order details
- We use cookies to improve website functionality, analytics, and performance
- We do not sell or rent personal data to third parties
- Payment information is processed securely by third-party providers (we do not store full card details)
- Customers may request access, correction, or deletion of personal data
- Contact: support@caytruyen.com
| Data Category | Specific Details Collected | Usage & Security Status |
|---|---|---|
| Personal & Order Info | Full name, email, billing/shipping address, phone, history (Mugs, T-shirts, Tank Tops, Hats) | Fulfillment Only Never sold or rented |
| Device & Usage Data | IP address, browser/device type, pages visited, time spent, referring source | Website Optimization Aggregated / Anonymized |
| Payment Card Data | Full payment card numbers, CVV codes, bank authentication details | Not Stored Secure PayPal / gateway processing |
1. Overview
This Privacy Policy explains how Caytruyen (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use caytruyen.com.
By using our website, you agree to the terms described in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number (if provided)
2.2 Order Information
- Products purchased (Mugs, T-shirts, Tank Tops, Hats)
- Order history
- Shipping and tracking details
2.3 Device and Usage Data
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website or source
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide shipping and delivery services
- Send order confirmations and updates
- Provide customer support
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable shopping cart and checkout functionality
- Remember user preferences
- Analyze website traffic and performance
- Improve user experience
Types of Cookies Used:
- Essential cookies (required for website operation)
- Functional cookies (enhance user experience)
- Analytics cookies (website performance tracking)
You can disable cookies in your browser settings, but some features may not function properly.
5. Sharing of Information
We only share your data when necessary to operate our business:
- Payment processors (for secure payment handling)
- Shipping carriers (USPS, UPS, FedEx) for delivery
- Technology and hosting providers
- Legal authorities if required by law
We do not sell, rent, or trade personal information.
6. Payment Data Security
We do not store full payment card details.
All payments are processed securely through third-party providers such as PayPal and card payment gateways.
We only receive limited transaction confirmation details required for order processing.
7. Data Retention
We retain personal data only as long as necessary:
- Order records: for legal, tax, and accounting purposes
- Customer support messages: for service quality improvement
- Analytics data: in aggregated or anonymized form where possible
When data is no longer needed, it is securely deleted or anonymized.
8. Data Security
We use appropriate security measures to protect your information, including:
- SSL encryption
- Secure servers
- Restricted access controls
- Monitoring for suspicious activity
However, no method of transmission over the internet is 100% secure.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Opt out of non-essential communications
To exercise these rights, contact us at: 📧 support@caytruyen.com
10. Third-Party Services
We may use third-party services for:
- Payment processing
- Shipping and logistics
- Analytics and website performance
These providers have their own privacy policies governing their use of data.
11. International Users
Our services are operated in the United States. If you access our website from outside the U.S., your data may be transferred and processed in the United States.
12. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect data from children.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect:
- Legal requirements
- Operational changes
- Service improvements
The latest version will always be posted on this page with the updated effective date.
14. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Store: Caytruyen
Website: https://caytruyen.com
Email: support@caytruyen.com
Address: 690 Echo Lake Rd, Watertown, CT 06795, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (ET)